Refund policy
At Mystic Marigold Co., we are committed to providing high quality products to our customers. Please review our policy below:
NO REFUNDS OR EXCHANGES
- All Sales are Final
- Once an order is placed and payment is accepted,it cannot be canceled, refunded, or exchanged.
- By completing a purchase, customers acknowledge and agree to this policy.
- Exceptions
- Refunds or exchanges will only be considered if the product:
- is defective or damaged upon arrival (proof required).
- was shipped incorrectly (e.g., wrong product sent).
- Customers must notify us within 24 Hours of delivery and provide proof for any claims.
- Refunds or exchanges will only be considered if the product:
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SHIPPING ADDRESS ACCURACY
- Customer responsibility
- Customers are responsible for providing accurate and complete shipping details at checkout.
- Mystic Marigold Co. is not liable for any delays, non-delivery, or loss of packages due to incorrect or incomplete shipping address provided by the customer.
- If a package is deemed undeliverable due to an incorrect address, the customer is responsible for any additional shipping fees to reship the package.
- Any orders will only be reshipped when the original package is returned to Mystic Marigold Co. No refund or replacement will be issued If the original package is not returned.
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CUSTOMER AGREEMENT
By placing an order on our website, customers acknowledge and agree to the terms and conditions outlined above.